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Consumer Education



Better Business Bureau                        

This is the online presence of the organization that collections information about businesses and their reliability so that consumers can make informed decisions.


Consumer Financial Protection Bureau

Bureau aims to make consumer financial markets work for consumers, responsible providers, and the economy as a whole. It protects consumers from unfair, deceptive, or abusive practices and take action against companies that break the law. Also, the Bureau arms people with the information, steps, and tools that they need to make smart financial decisions.


FTC's Bureau of Consumer Protection Business Center            

This is the online presence of the agency that enforces laws that protect consumers against unfair or deceptive practices. The center gives you and your business tools to understand and comply with the law.




Consumer Information from the U.S. Government        

Consumers face many challenges in the marketplace. Use the resources below to help you solve your consumer problems. You can download or order a copy of the 2012 Consumer Action Handbook, access the consumer directories, or file a complaint with government agencies.


Federal Citizen Information Center                   

This website site offers important consumer information and publications to help you make important life decisions.


Federal Trade Commission (FTC) - Identity Theft        

This website is a one-stop national resource to learn about the crime of identity theft. It provides detailed information to help you deter, detect, and defend against identity theft.  


Food & Drug Administration (FDA)                

This is a website that offers timely and easy-to-read articles covering all FDA activities and regulated products.


Freedom of Information Act (FOIA)                

The Freedom of Information Act (FOIA) is a law that gives you the right to access information from the federal government. It is often described as the law that keeps citizens in the know about their government.


Fuel Economy- U.S. Department of Energy- Office of Energy Efficiency & Renewable Energy

This is a link to information regarding national fuel economy and printable fuel economy guides.


IRS Tax Center           

This is the online presence of the IRS. Get all your tax forms or contact information online.


Medicare Rights Center           

The Medicare Rights Center is a national, nonprofit consumer service organization that works to ensure access to affordable health care for older adults and people with disabilities through counseling and advocacy, educational programs and public policy initiatives.


Social Security Estimate Calculator                  

The Retirement Estimator gives estimates based on your actual Social Security earnings record. Please keep in mind that these are just estimates. They can’t provide your actual benefit amount until you apply for benefits.


U.S. Consumer Product Safety                        

U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death from thousands of types of consumer products under the agency's jurisdiction.




Environmental Protection Agency (EPA) - Northeast District            

District personnel review permit applications; evaluate sites for proposed facilities; investigate complaints; inspect facilities; identify environmental violations and prepare recommendations for enforcement; provide technical assistance; and maintain contact with the public.


Environmental Protection Agency (EPA) - Ohio           

The Ohio Environmental Protection Agency is a state agency whose goal is to protect the environment and public health by ensuring compliance with environmental laws.


Golden Buckeye Program- Ohio Department of Aging

Merchants of all types (e.g., restaurants, retail, auto care, medical and more) voluntarily offer special savings or deals for older Ohioans who carry the Golden Buckeye card.


Ohio Consumer's Council                    

The Office of the Ohio Consumers' Counsel (OCC), the residential utility consumer advocate, represents the interests of households in proceedings before state and federal regulators and in the courts. The state agency also educates consumers about electric, natural gas, telephone and water issues.


Ohio Department of Insurance

The mission of the Ohio Department of Insurance is to provide consumer protection through education and fair but vigilant regulation while promoting a stable and competitive environment for insurers.


Ohio Department of Development        

This Ohio Department of Development is a promotional tool for the state of Ohio. Learn more about working and employing, heating assistance, and much more.


Ohio Housing Finance Agency

The Ohio Housing Finance Agency (OHFA) facilitates the development, rehabilitation and financing of low- to moderate-income housing. The Agency's programs serve first-time homebuyers, renters, senior citizens, and other populations with special needs.


Ohio Housing Rental Locator   

This is a website that provides rental information within the state of Ohio. Learn more about rentals, use resources to locate information on special programs, and much more.


Ohio Legal Services                             

Ohio Legal Services provides free or low-cost legal representation for Ohio citizens meeting certain guidelines.





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Fire Safety                   

The mission of the USFA is to provide national leadership to foster a solid foundation for our fire and emergency services stakeholders in prevention, preparedness, and response.


First Aid- from Medline Plus                

It is important to have a first aid kit available. Keep one at home and one in your car. It should include a first-aid guide. Read the guide to learn how to use the items, so you are ready in case an emergency happens.